DIY GENERAL SHIPPING INFORMATION

The United States Postal Service (USPS) is our primary shipping carrier, and we ship from our office/showroom. Shipping rates vary based on the destination and order content. We offer various shipping methods and rates depending on the destination.

SHIPPING METHODS AND RATES

USPS First Class Mail (2-7 days)

0.0 kg – 5 kg $8.00

USPS Parcel Express (2-6 days)

0.0 kg – 5 kg $10.50

Delivery Time

We usually fulfill orders within 24 hours on business days, except when traveling. Our business hours are Monday, Wednesday, and Friday, 10:30 am to 4:30 pm, excluding holidays. Delivery times are estimates and depend on order approval. Delivery dates may vary due to USPS practices, delivery location, method, and the items ordered. Products might arrive in separate shipments, but we will confirm once your order is processed.

Shipping Costs

To determine your order cost, add items to your cart. On the checkout page, enter the destination address and choose a shipping method to see the estimated shipping cost. Additional charges may apply for remote areas or large/heavy items. Sales tax is calculated based on the destination state or territory. Shipping and handling charges are non-refundable, and refunds do not include shipping costs. For international orders, customers are responsible for duties, taxes, and customs fees. Shipping rates are subject to change.

Damaged Product In Transport

If your product arrives damaged, please contact us immediately, and we will work quickly to resolve the issue.

Local Pick Up

If you live in Seattle, WA, once your order is complete, you can pick up your order at our office/showroom location.

SilviaFindings, USA

650 South Orcas Street, Suite 207
Seattle, WA 98108

Business Hours:   Monday, Wednesday, Friday 10:30 am to 4:30 pm

Please call 206-762-5018 to confirm our showroom is open, as we attend tradeshows.